Compliance
Documents your buyer will ask for.
We keep a certificate pack for each model. Ask for the version that matches your market — we send the certificate, the test report and the model coverage list together.
| Document | Covers | Status | Notes |
|---|---|---|---|
| CE — EMC / LVD | Battery and electric models | On request, by model | Includes Declaration of Conformity |
| RoHS | Electric and electronic parts | On request | — |
| REACH | All plastic parts | Material report | SVHC and PAHs |
| LFGB / EU 10/2011 | Food-contact applications | On request | Kitchen and catering models |
| GPSR — EU responsible person | All products sold in the EU | Supported | Name and address printed on the label |
| UN38.3 + MSDS | Battery models | On request | Required for air and sea freight |
| Design patents & trademark | Selected models | Registered in China | Copies in the certificate pack |
Status reflects what we can provide at the time of writing. Certificates are model-specific; please send the model number so we can confirm coverage.
Certificate pack
What is inside the pack
- Cover index — certificate, model coverage and validity in one page
- CE certificate and Declaration of Conformity
- RoHS and REACH test reports
- LFGB or FDA report, where applicable
- UN38.3 and MSDS for battery models
- EU responsible person information
- Label artwork with model, capacity, material and batch
Request the pack
Tell us the model and the destination market. We reply within 24 hours with the matching documents.
Email the certificate requestNot sure which document you need?
Send us the marketplace or the retailer name. We will tell you what they normally ask for, and what we can provide.
Ask a compliance question